Overview
This website is operated by Royal Wound Care, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Royal Wound Care, LLC. Royal Wound Care provides this website, including all information, tools, services, educational courses, and wound care products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our website and/or purchasing products, services, or certifications from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation healthcare professionals, customers, vendors, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, you may not access the website or use our services.
Any new features or tools added to the current site shall also be subject to these Terms of Service. We reserve the right to update or change these Terms by posting updates to www.royalwoundcare.com Your continued use of the website after any changes constitutes acceptance of those changes.
Our website is hosted on Go High Level and associated hosting providers.
SECTION 1 – ONLINE STORE TERMS
By using our site, you affirm that you are at least the age of majority in your jurisdiction or that you have given us your consent to allow any minor dependents to use this site. You may not use our products, services, or certifications for any unauthorized or unlawful purposes, including falsifying credentials or violating healthcare regulatory standards. You must not transmit any worms, viruses, or any code of a destructive nature. Violation of any of the Terms may result in immediate termination of access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service, certification, or product sales to anyone for any reason at any time. You acknowledge that your non-credit card information may be transferred unencrypted across networks. Credit card information is always encrypted. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without express written permission from Royal Wound Care, LLC.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
Information on www.royalwoundcare.com is provided for general informational and educational purposes only. It is not a substitute for clinical judgment, regulatory guidance, or individualized patient care. Any reliance on the material is at your own risk. We encourage verifying clinical information through applicable healthcare authorities.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for wound care products, certifications, and educational services are subject to change without notice. We reserve the right to modify or discontinue products or services without notice at any time. We shall not be liable for any price changes, suspensions, or discontinuations.
SECTION 5 – PRODUCTS OR SERVICES
Certain wound care products, certification programs, and courses may be offered exclusively online and are available in limited quantities. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to limit the sales of our products or services to specific individuals, geographic regions, or jurisdictions. Certifications provided by Royal Wound Care are intended to enhance clinical education but do not replace formal licensure or accreditation by regulatory agencies.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate billing and account information for all purchases made at our store. We reserve the right to refuse or cancel orders that appear to be placed by resellers or individuals not authorized to purchase our educational materials or medical-related products.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or resources, which are provided "as is" without warranties or endorsements. Use of optional tools is entirely at your own risk and subject to the third-party provider's terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services may include links to third-party websites. Royal Wound Care, LLC is not responsible for the accuracy or content of any third-party materials or websites. You assume all risk when interacting with third-party sites.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you submit feedback, ideas, suggestions, or other materials, you grant us unrestricted rights to use, edit, copy, publish, or distribute such content without compensation. We reserve the right to monitor, edit, or remove comments we deem inappropriate or non-compliant with healthcare standards.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the site is governed by our
Privacy Policy
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if necessary, without prior notice.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content: For any unlawful healthcare practice;To falsify or misuse certification or credentialing information;To violate regulatory or licensing standards;To upload viruses or malicious code;To collect or misuse personal information of others. Violation of these prohibitions may result in immediate termination of access to our Services.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. All products and services, including certifications, are provided "as is" without any express or implied warranties. Royal Wound Care, LLC shall not be liable for any injury, loss, or damages arising from the use of our Service or products, including any reliance on certifications for employment, licensure, or clinical use.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Royal Wound Care, LLC, its officers, directors, agents, contractors, licensors, service providers, and employees, from any claim or demand arising from your breach of these Terms or violation of any law or rights of a third-party.
SECTION 15 – SEVERABILITY
If any part of these Terms is found to be unlawful, void, or unenforceable, the remainder shall remain in full force and effect.
SECTION 16 – TERMINATION
You may terminate these Terms at any time by discontinuing use of our site and services. We reserve the right to terminate access for any violation of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms, together with any policies or operating rules posted by us, constitute the entire agreement between you and Royal Wound Care, LLC, superseding any prior agreements.
SECTION 18 – GOVERNING LAW
These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of the State of California, United States
.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at
www.royalwoundcare.com We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.
SECTION 20 – REFUNDS
Unless otherwise specified, all purchases of wound care products, certifications, or services are
non-refundable No returns or exchanges are accepted, except as required by applicable law.
SECTION 21 – SMS TERMS AND CONDITIONS
SMS CONSENT AND PRIVACY
By opting in to receive SMS communications from Royal Wound Care, you consent to receive text messages at the mobile phone number you provide.
Phone numbers obtained as part of the SMS consent process, including mobile opt-in information and SMS consent, will not be shared with third parties or affiliates for marketing purposes.
TYPES OF SMS COMMUNICATIONS
If you have consented to receive text messages from Royal Wound Care, you may receive SMS communications related to your interactions with us, including appointment reminders, appointment scheduling and confirmations, follow-up messages, responses to inquiries, care coordination communications, billing or account-related inquiries, and other service-related communications.
Example:
“Hello, this is a friendly reminder of your upcoming appointment with Royal Wound Care on [Date] at [Time]. Reply STOP to opt out of SMS messages from Royal Wound Care at any time.”
MESSAGE FREQUENCY
Message frequency may vary depending on your interactions with Royal Wound Care and the type of communication. You may receive multiple messages related to appointments, scheduling, follow-up, care coordination, billing, account status, or other service-related matters.
MESSAGE AND DATA RATES
Standard message and data rates may apply depending on your mobile carrier and service plan. Charges may vary for messages sent or received domestically or internationally. Royal Wound Care is not responsible for charges imposed by your mobile carrier.
HOW TO OPT IN
You may opt in to receive SMS communications from Royal Wound Care through one or more of the following methods:
• By providing consent verbally during a conversation with a Royal Wound Care representative.
HOW TO OPT OUT
You may opt out of receiving SMS communications from Royal Wound Care at any time by replying STOP to any SMS message you receive from us.
You may also contact Royal Wound Care directly and request to be removed from our SMS messaging list.
After opting out, you may receive a final confirmation message indicating that your opt-out request has been processed.
HELP AND SUPPORT
If you are experiencing issues with our SMS communications or need assistance, reply HELP to any SMS message from Royal Wound Care.
If you do not wish to receive SMS communications, you may choose not to check the SMS consent box when completing our online forms.
STANDARD MESSAGING DISCLOSURES
• Message and data rates may apply.
• Message frequency may vary.
• Reply STOP at any time to opt out of SMS communications.
• Reply HELP for assistance.
• You may also visit our Privacy Policy and Terms and Conditions pages at www.royalwoundcare.com for additional information.
Royal Wound Care reserves the right to modify or discontinue its SMS messaging program at any time. Any changes to these SMS Terms and Conditions will be reflected on this page.
SECTION 22 – CONTACT INFORMATION
For questions regarding these Terms and Conditions, SMS communications, or our services, please contact:
Royal Wound Care
Website:
Last Updated: August 2026