This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.royalwoundcare.com (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as
“Device Information.”
We collect Device Information using the following technologies: Cookies – data files placed on your device that may include an anonymous unique identifier. Learn more about cookies and how to disable them at www.allaboutcookies.org.Log Files – tracking actions occurring on the Site, collecting IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.Web Beacons, Tags, and Pixels – electronic files used to record browsing behavior on the Site. Additionally, when you make a purchase or attempt to make a purchase through the Site — including enrolling in certifications, courses, or purchasing wound care products — we collect certain information from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as
“Order Information.” When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
We use the Order Information that we collect to: Process and fulfill orders placed through the Site (including payment processing, shipping, and providing order confirmations);Communicate with you regarding your purchases or certifications;Screen orders for potential risk or fraud;Provide you, when in line with the preferences you have shared with us, with information, certifications, product updates, or promotional offers related to wound care education and services. We use Device Information to help: Screen for potential risk and fraud (in particular, your IP address);Improve and optimize our Site (for example, by analyzing customer browsing behavior and evaluating marketing effectiveness).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to support our business processes. For example: We use GoHighLevel and associated hosting providers to power our online store.We use Google Analytics to understand customer interactions with our Site. You can learn more about how Google uses your Personal Information here: Google Privacy Policy. We may also share your information to comply with applicable laws and regulations, respond to lawful requests (e.g., subpoenas, search warrants), or protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be relevant to your wound care professional interests. You can opt out of some services via the Digital Advertising Alliance’s portal or at the bottom of any email you received from us.
DO NOT TRACK
Please note we do not alter our Site’s data collection practices when we receive a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to:
Access personal information we hold about you; Request correction, update, or deletion of your information. If you would like to exercise these rights, please contact us at [email protected]
Please note that your information will be transferred outside of Europe, including to servers located in Canada and the United States.
CHANGES
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or other operational needs. Changes will be posted on this page.
MINORS
The Site is available for use by individuals under the age of 18 only with the consent and supervision of a parent or legal guardian.
This Site was developed, built, and is maintained in part by Profit Rank, Inc.
and Ascension Academy LLC, doing business through
www.joeywilder.com ("Developer"). The Developer may have access to certain aggregated or anonymized technical data as necessary for the maintenance, functionality, security, and optimization of the Site. The Developer is bound by contractual confidentiality obligations and does not use, sell, or otherwise distribute any personal data collected through the Site except as explicitly authorized by Royal Wound Care, LLC and in accordance with applicable law.
For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us: [email protected]
Website:
Last Updated: April 2025