This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.royalwoundcare.com (the “Site”).
Royal Wound Care (“Royal Wound Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit or interact with www.royalwoundcare.com (the “Site”), contact us, submit information through our Site, request services, or otherwise communicate with Royal Wound Care.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may automatically collect certain information about your device and your interaction with the Site. This may include your web browser, IP address, time zone, device information, referring or exit pages, date and time stamps, and information about how you navigate and interact with the Site.
We may collect this information through cookies, log files, web beacons, tags, pixels, analytics technologies, and similar tools. Cookies are small data files placed on your device that may contain an anonymous unique identifier.
We may also collect personal information that you voluntarily provide to us when you submit a website form, contact our office, request information or services, schedule or inquire about an appointment, communicate with our staff, enroll in a course or certification, or purchase a product or service.
Depending on your interaction with Royal Wound Care, this information may include your name, email address, telephone number, mailing or billing address, payment information, appointment or scheduling information, and other information you choose to provide.
For purposes of this Privacy Policy, “Personal Information” refers to information that identifies, relates to, describes, or can reasonably be associated with an individual.
HOW WE COLLECT PERSONAL INFORMATION
Royal Wound Care may collect Personal Information directly from you when you submit a form through our Site, contact us by telephone or email, communicate with us by text message, request or schedule an appointment, complete registration or other paperwork, purchase a product or service, enroll in a course or certification, or otherwise voluntarily provide information to us.
Certain technical and usage information may also be collected automatically when you visit our Site through cookies, analytics technologies, and similar tools.
HOW WE USE YOUR PERSONAL INFORMATION
We may use Personal Information to provide and administer our services, respond to inquiries, schedule and manage appointments, send appointment reminders and follow-up communications, coordinate services, communicate regarding billing or account matters, process transactions, provide order confirmations, administer courses or certifications, and maintain appropriate business records.
We may also use information to operate, maintain, secure, and improve our Site; understand how visitors interact with our Site; prevent fraud or misuse; comply with applicable legal and regulatory obligations; and communicate information about our services where permitted by law and consistent with the preferences and consent you have provided.
SMS COMMUNICATIONS AND CONSENT
If you provide your mobile telephone number and consent to receive SMS communications from Royal Wound Care, we may send you text messages related to your interactions with us. These communications may include appointment reminders, scheduling communications, follow-up messages, responses to inquiries, care coordination communications, billing or account-related communications, and other service-related messages.
Mobile opt-in information, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.
Consent to receive SMS communications is not a condition of purchasing goods or receiving services from Royal Wound Care.
Message frequency may vary depending on your interactions with us. Standard message and data rates may apply depending on your mobile carrier and service plan.
You may opt out of SMS communications at any time by replying STOP to any SMS message you receive from Royal Wound Care. For assistance, reply HELP or contact Royal Wound Care directly.
Additional information regarding our SMS communications is available in our SMS Terms & Conditions.
SHARING YOUR PERSONAL INFORMATION
Royal Wound Care does not sell your Personal Information.
We may disclose Personal Information to third-party service providers that assist us in operating our business and providing services. These providers may support functions such as website hosting and maintenance, communications, payment processing, analytics, technology services, and other operational needs.
For example, we may use GoHighLevel and associated technology or hosting providers to support our website and online services. We may also use Google Analytics or similar analytics technologies to better understand how visitors interact with our Site.
We may disclose Personal Information when reasonably necessary to comply with applicable laws or regulations, respond to a subpoena, court order, search warrant, or other lawful request, protect our legal rights, prevent fraud or misuse, or protect the rights and safety of Royal Wound Care, our patients, customers, users, or others.
Mobile opt-in information, SMS consent, and phone numbers will not be shared with third parties or affiliates for marketing purposes.
MARKETING AND BEHAVIORAL ADVERTISING
Where permitted by law, we may use certain information about your interactions with our Site to provide marketing communications or advertisements that we believe may be relevant to your interests.
You may opt out of certain interest-based advertising through applicable advertising-industry opt-out tools and may unsubscribe from marketing emails by using the unsubscribe link included in those communications.
Consent to receive SMS communications is handled separately from other forms of marketing consent. Providing a telephone number or consenting to another form of communication does not automatically constitute consent to receive SMS messages.
COOKIES AND TRACKING TECHNOLOGIES
Our Site may use cookies and similar technologies to support Site functionality, understand visitor activity, improve performance, and analyze how our Site is used.
Most web browsers allow you to control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Site.
DO NOT TRACK
Some web browsers offer a “Do Not Track” setting that allows users to express a preference regarding online tracking. Because there is currently no universally accepted standard for responding to these signals, our Site may not alter its data collection practices when a Do Not Track signal is received.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights regarding your Personal Information. These rights may include the ability to request access to Personal Information we maintain about you, request correction of inaccurate information, request deletion of certain information, or request information regarding how your Personal Information has been used or disclosed.
You may also have the right to withdraw certain forms of consent where applicable.
To submit a privacy-related request, please contact us at [email protected].
We may need to verify your identity before processing certain requests. We may also retain information when required or permitted by applicable law, including for legal, regulatory, billing, recordkeeping, fraud prevention, or other legitimate purposes.
DATA RETENTION
We retain Personal Information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, and comply with applicable legal and regulatory requirements.
Information associated with transactions, services, certifications, courses, or other interactions with Royal Wound Care may be retained for our records unless deletion is requested and we are legally permitted to delete the information.
DATA SECURITY
Royal Wound Care uses reasonable administrative, technical, and organizational safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, misuse, or loss.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.
MINORS
The Site is intended for use in accordance with applicable law. Individuals under the age of 18 should use the Site and submit Personal Information only with the involvement and consent of a parent or legal guardian where required.
SITE DEVELOPMENT AND MAINTENANCE
This Site was developed, built, and is maintained in part by Profit Rank, Inc. and Ascension Academy LLC, doing business through www.joeywilder.com (“Developer”).
The Developer may have access to certain aggregated, anonymized, or technical information as reasonably necessary for the maintenance, functionality, security, and optimization of the Site. The Developer is subject to applicable confidentiality obligations and does not use, sell, or otherwise distribute Personal Information collected through the Site except as authorized by Royal Wound Care and in accordance with applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, legal requirements, or other operational needs.
Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:
Royal Wound Care
Last Updated: August 2026